
Who Captures the Productivity Gains from AI?
AI can make employees and service providers more productive without leaving them with the economic gain. An analysis through salaries, hourly billing, and competition.
I write about how businesses can use AI, software, data, and process redesign to create measurable value — starting with the business problem, not the technology.
I've been building software with a range of programming languages and technologies since 1998, designing reliable, scalable system architectures.
My perspective spans writing code, leading technology teams, and working hands-on across sales, marketing, and field operations.
I care less about what AI can do in theory than which processes and outcomes it can improve in a real business.
Recent writing on AI, software, and business.

AI can make employees and service providers more productive without leaving them with the economic gain. An analysis through salaries, hourly billing, and competition.

Before choosing a model, test whether the information needed for a specific decision is usable, current, authoritative, and worth preparing.

A good model response, a completed task, and a measurable business result are three different outcomes. Here is how to evaluate each one.












Hands-on notes and tutorials on Go, Linux, Docker, web fundamentals, and more—with new technical writing added as I publish it.








What matters is not the model, but the decision, workflow, or economics it changes.
Explore AI writing →02Processes, handoffs, information, and decisions are where operational friction becomes visible.
Explore business writing →03Architecture, infrastructure, and implementation determine whether an idea becomes dependable.
Explore engineering writing →I first try to understand what needs to change. I choose the technology only after the problem, expected benefit, and cost are clear.
What should improve: cost, speed, capacity, quality, or revenue?
How does the work happen today, and where are time, money, or knowledge being lost?
Even if I do not act today, I consider likely scenarios. A small preparation now can prevent far more work later.
Which change is most likely to produce a meaningful result?
Is the expected gain worth the cost, effort, and risk?
What should be removed or changed before anything is automated?
Would AI, software, an existing product, or a process change be the best fit?
Put the change into practice and measure what actually improves.
Short accounts from systems built in the real world, with the details that made them useful.
A real-time decision-support and sales-management platform for routing, payments, and management visibility.
Read →What emerged from building and operating a chat system for patients across channels.
Read →A modern open-source infrastructure assembled with a small server and Cloudflare.
Read →This site is where I share notes on AI, software, the products I build, and the problems I encounter at work.